WazirX Exchange is continuously expanding its facilities and strengthening itself in the areas where it is weak. For the past few days, the exchange’s users were complaining that the exchange’s support system is not up to the mark and the ticket has been resolved. No, there is no one to answer about this. The WazirX team immediately understood the problem and started working on its solution.
There will be very few crypto exchanges where you can call and report your problem. This job requires a large and persistent team. This was announced by the WazirX exchange on July 2nd.
Now they have started phone service to help and solve their customers’ problems. Now you can directly report your problem to the exchange over phone and your problem will be resolved at the earliest. WazirX is the provider of this service. India’s first exchange.
If the problem of any customer of the exchange is not resolved by making a ticket, then he can call directly on this phone number –
0124-6124101 / 0124-4189201 or phone toll free number 1800-309-4449. This phone facility will be available 7 days a week from 9 AM to 6 PM.
There has been a huge increase in the number of new users on the exchange for a long time and this is the reason why newcomers are also facing more problems. The support team was getting more tickets than ever before due to problems. At the time of corona About 40% of WazirX’s team members were infected with the corona and this was also one of the reasons why it was taking time to rectify the problems. The exchange understood the problem and worked on its solution, working on Project Raftaar to speed up the exchange’s system. To solve problems and rectify problems. Exchange reported that their team members are working 6 days a week and 14 hours a day. Soon WazirX is also launching live chat facility.
We hope that WazirX will continue to provide good service to its users in the future and solve their problems at the earliest.
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